Claims adjusters generally work on the evaluation of insurance claims and settlements, including negotiations. Degree programs for future insurance claims adjusters are available either at the certificate level or as an associate degree. Those who are interested in working as a claims adjuster can also take up a bachelor’s degree program in insurance and risk management.
Claims adjuster certificate courses orient students on the basic concepts of insurance claims, while associate degree programs provide more in-depth knowledge in insurance policies and operations. Bachelor’s degree programs in insurance and risk management are concerned with the fundamentals of insurance, contracts and finance as required in the business.
Choosing a Course Provider
A whole range of college majors can work as preparation a claims adjuster position. A school that offers these programs online can offer them to out-of-state students, as well as those who are currently working.
Insurance Claims Adjuster Certificate
In claims adjusting certificate programs, students are taught how to investigate and process insurance claims. The programs are culminated by requiring the students to go on a real-world practicum for hands-on training in insurance claims adjusting.
Insurance Claims Adjuster
Insurance claims adjuster associate degree programs revolve around theories and processes used by professional insurance claims adjusters in terms of claims investigation and negotiation. A practicum or an internship may be required for the students to gain hands-on training in the field.
Bachelor’s Degree in Insurance and Risk Management
These programs train students how to look at statistical information and financial principles, so they can accurately predict catastrophe or accidents risks that businesses or people may carry. Claims adjusting may provide opportunities for internship and mentoring.
Those who want to become claims adjusters can find degree programs in related fields across the levels, from certificate to associate to bachelors and even graduate degrees. These programs touch on various business-related aspects of insurance, like claims and investigation, finance and risk management and more .
Here are extra skills needed for a rewarding career as an insurance claims adjuster:
Mathematical and analytical skills and spreadsheet management
Word processing – Among of the most crucial time-savers that many people overlook is this basic skill called typing!
Software expertise – You have to know how to use appraisal software and other programs used in the industry.
Medical knowledge (for specific claim types)
Strong work commitment and ethic – Insurance companies need committed people who have a high level of integrity. The hours can be longer than usual, and going the extra mile is the norm.
Communication skills – The claims adjusting industry is largely about customer service, and you generally need to deal work with people who are under significant stress. Hence, if you want to be a claims adjuster, you should work on your listening skills and sense of empathy. For sure, you will encounter conflicts! Some losses will be covered and otherwise. But your job is not to argue.